If your machine is having trouble rotating, try these troubleshooting steps, broken by model, to solve the issue
To calibrate or re-calibrate your Dr. Dish please reference your model in the below article and follow those instructions! You can verify your model here!
Even the best machines need a little tune-up every now and then. If you notice your machine isn't rotating as it should, don't panic! Try calibrating it first before reaching out to our service department. We've got easy-to-follow instructions for each of our machines listed below.
Dr. Dish FCLTY, CT+, All-Star+, and Rebel+
Please note that for Dr. Dish Home, Rebel+, All-Star+, and FCLTY models our system settings have changed. Instead of going to System Status to calibrate, you now will find Calibration under More > Support > Troubleshooting > Calibration.
Dr. Dish Home
Past Models
Dr. Dish CT
Dr. Dish 2.0 Pro, All-Star, and Rebel
Written Instructions 
If you still have trouble after calibrating, we’d love to help! Please start support ticket here or you can call the Support+ Team at 612-412-4410!