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Arc1 Radar Replacement Instructions

This guide will walk you through installing the radar assembly.

Tools Needed: 

  • 4 mm Hex Wrench

Video Instructions: 


Written Instructions: 

Removing the old Assembly: 

  1.  Locate the 6 bolts on the back of the radar housing. 
  2.  Using your 4 mm hex wrench, loosen each bolt a few turns. 
    1.  Important: The two middle bolts are slightly longer than the others. Keep track of which holes they came from.
  3.  Once the bolts are loose, hold the front and back pieces together with one hand while removing the screws completely so the assembly doesn't fall. 
  4.  Remove the front cover of the radar, then disconnect the cable from the radar assembly. Press the locking tab on the bottom of the connector before pulling it free.
  5.  Slide the radar assembly off the machine frame. 

Installing the New Assembly: 

  1. Tilt the back of the new rear assembly downward, then slide it up into the two frame pieces. Tilt it slightly to one side so the frame tubing can slide into place in the grooves on the rear aesembly. Pull the rear assembly it forward to seat it into place. 
  2. Reconnect the cable. Ensure the locking tab is facing downward. Push it into the socket until you hear a click. 
  3. Secure the front cover.  Hand-tighten the two long middle bolts first so the front and rear assembly are secured together and won't fall.
    1.  IMPORTANT: To avoid cross-threading, turn the bolts counterclockwise until you feel or hear a tiny "click" as the threads align. Then start to tighten them
    2. If you feel like your forcing the bolts they are likely cross-threading. Loosen them and repeat step 3a until you get a smooth feel as you tighten them.
  4. Secure the remaining bolts. Install the corner screws loosely first, hand-tighten the middle bolts, then tighten the corner screws. Be cautious not to overtighten the bolts. 

Firmware updates: 

  • Once the radar assembly is installed, power on the machine. If your machine is connected to WI-FI you may see an "Updating Firmware" prompt on the tablet.
  1. Allow the update to download and install (do not turn off the tablet). 
  2. Once complete, follow the on-screen instructions: Power off the machine via the rocker switch, unplug the power cord, plug the power cord back in, and restart the machine. 
    1. You may hear an audio sound as you unplug or plug in the machine. This is normal.

If you were unable to resolve your issue through the troubleshooting process we’d love to assist you further! If you are already working with a representative please reply to them with the results of the troubleshooting. If you are not please start a support ticket here or you can call the Support+ Team at 612-412-4410! Remember to have noted any steps did not meet the correct results and have those handy for the phone call or add them to the ticket!