If your machine is having trouble rotating, try these troubleshooting steps to solve the issue
Even the best machines need a little tune-up every now and then. If you notice your machine isn't rotating as it should, don't panic! Try calibrating it first before reaching out to our service department. We've got easy-to-follow instructions for each of our machines listed below.
Please note that our system settings have changed. Instead of going to System Status to calibrate, you now will find Calibration under More > Support > Troubleshooting > Calibration.
Dr. Dish FCLTY, CT+, All-Star+, and Rebel+
Dr. Dish Home
Past Models
Dr. Dish CT
Dr. Dish 2.0 Pro, All-Star, and Rebel
Written Instructions 
If you still have trouble after calibrating, we’d love to help! Please start support ticket here or you can call the Support+ Team at 612-412-4410!