Please follow the steps below to ensure your Dr. Dish updates.
To receive any software updated on your Dr. Dish, you need a strong internet connection. Please follow the steps below.
Connect to a solid internet connection, and test its strength with the following steps:
- Can you login with your phone number?
- Can you play a video?
- Are the bars next to the WiFi at least ⅔ full?
- After you have a strong internet, reboot the Dr. Dish twice waiting two minutes between reboots.
- Check under Settings → Software Version to verify it is current.
If your machine has not updated, please contact us at info@drdishbasketball.com or give us a call during the business hours of 8-4 PM CT at 952-873-2633.