Try these troubleshooting steps if your machine isn't counting shots properly
If your machine isn't counting shots, the first thing we want to check is all of the shot counter connection points. It's possible that usage over time has caused these connection points to become loose or disconnected.
Check out this PDF for detailed instructions on how to check the connections.
Still not counting?
If your machine still isn't counting shots, please reach out to our support team. Any pictures or videos of the issue you're experiencing will help them help you faster.