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Rotation Motor replacement on Dr. Dish Home, Rebel+, All-Star+, CT+, and FCLTY models

Below you will find a step-by-step guide on replacing the Rotation Motor in your Dr. Dish Home, Rebel+, All-Star+, CT+, or FCLTY models

Required Tools

  • 5 mm hex wrench or 5 mm hex socket (with short and long extensions for a ratchet)

  • Side cutters (wire cutters)

  • 4mm hex wrench - For shroud removal
  • #2 Phillips Head Screwdriver - For shroud removal

Video Guide


Written Instructions

  1. Turn Off Power: Ensure the machine is unplugged and powered off.

  2. Remove Shrouds

  3. Cut Zip Tie: Use wire cutters to carefully snip the zip tie securing the motor wires near the main board.

  4. Disconnect Wire: Locate and disconnect the motor's P12 connector from the power board by pinching and pulling it off the terminal.

  5. Locate Bolts: Identify the four hex-head bolts (two front, two rear) securing the rotation motor.

  6. Remove Bolts: Use the 5 mm Allen wrench or hex socket to fully remove all four bolts and their washers, keeping track of the hardware (bolt, lock washer, flat washer).

  7. Remove Motor: Carefully slide the old rotation motor assembly out of its mounting position.

  8. Position the Motor: Gently slide the new motor into its mounting bracket, aligning the four mounting holes.

  9. Start Front Bolts: Insert and lightly thread the two front bolts into their holes, but do not tighten them yet.

  10. Push the Motor In: Use one hand to firmly push the motor inward so its drive gear meshes securely and flush against the machine's main gear.

  11. Tighten First Bolt: While holding the motor firmly pushed in, securely tighten one of the front bolts to lock the motor into the correct gear-mesh position.

  12. Secure Remaining Bolts: Tighten the remaining front bolt, and then fully tighten the two rear bolts. Ensure all four bolts are tight, but do not overtighten.

  13. Reconnect Wire: Route the new motor's cable back through the frame and securely reconnect the P12 connector to the power board.

  14. Secure Wires: Use new zip ties to neatly secure the motor's wires, keeping them contained and away from any moving parts.

  15. Plug In and Test: Plug the machine back in to the power source and test the rotation function.

    1. To test the function on the home screen of the application navigate to More > Support > Troubleshooting > Diagnostics > Machine Commands. On this page under the Rotation System please select 'Rotate Clockwise', then 'Rotate Counterclockwise'. 
  16. Re-install Shrouds

 

If you encounter any issues with the replacement process we’d love to assist you further! If you are already working with a representative please reply to them indicating the step you are getting stuck on. If you are not please start a support ticket here or you can call the Support+ Team at 612-412-4410!