Learn how to start your membership and add members.
Once you have purchased a Dr. Dish Home and Membership, your membership is active. To give access to people, visit members.drdishbasketball.com, and enter each player's email address. They will receive an email with further instructions to download the app. You do not need to do anything to "start" or "activate" your membership beyond providing people with access and logging into the app and starting to train.
If you believe you have a membership, make sure you check your membership status in the portal, the correct email addresses are added for each player, and then try logging out of the Dr. Dish Player App and logging back in.
If you are looking for information on how to reactivate a paused or canceled membership, check out this article.