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Support Center
FAQs
Getting Started
Unboxing and Assembly
Account Creation
Something's Not Working
Troubleshooting
Service
FAQs
Before You Buy
Membership
Machine Related Questions
Software Related Questions
Product Manuals
Shipping, Policies, and Payment
Shipping
Payment & Financing
Warranty
Create a Support Request
FAQs
The most commonly asked questions, answered here
Before You Buy
Is there a monthly fee or membership for Dr. Dish Basketball machines?
Will I have room for a Dr. Dish?
Can the Dr. Dish be used outdoors?
Does a Dr. Dish cover protect a machine from rain?
How do you operate the Dr. Dish Home when there's no screen?
Dr. Dish Home Player App Membership - All You Need to Know
Will my hoop fit the iC3?
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Membership
How do I invite or add members to my Dr. Dish Home Player App Membership?
How do I pause, reactivate, or cancel my Dr. Dish Home Player App Membership?
How do I activate my Dr. Dish Home Player App Membership?
How do I update my payment method for my Dr. Dish Home Player App Membership?
Machine Related Questions
How do I use the 8ft Net Kit?
How do I raise the net on my Dr. Dish?
What size basketballs can I use with a Dr. Dish Shooting Machine?
Where do I find my product's serial number?
What power source does the Dr. Dish use?
Is there a Portable Battery and how does it work?
How do I customize my Dr. Dish Machine Password (Rebel and All-Star)?
How do I connect to my Dr. Dish Home through Bluetooth?
What is the best way to maintain my Dr. Dish?
How do I apply custom graphics to my Dr. Dish machine?
Is the netting too high on Dr. Dish machines?
How do I loosen the net on my IC3 if it appears too tight?
How do I tighten the net on my IC3 if it appears too loose?
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Software Related Questions
How can I use the Dr. Dish Player App?
How do I use the Dr. Dish Player App Digital Remote/Live Mode
What are Smart Drill Templates?
How do I use Facility Leaderboards?
How do I connect my Dr. Dish machine to Wifi?
What is my Dr. Dish account password?
How do I use the Multiplayer feature on My Dr. Dish?
How do I use the 'Edit Your Court' Feature?
How do I update my Dr. Dish?
How do I add a custom logo to the Dr. Dish CT+?
How do I enable a passcode on a Dr. Dish CT+?
How do I set goals with Dr. Dish machines?
How do I use the Me vs. Me Feature on Dr. Dish?
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