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Support Center
FAQs
Getting Started
Unboxing and Assembly
Account Creation
Something's Not Working
Troubleshooting
Service
FAQs
Before You Buy
Player App Membership
Machine Related Questions
Feature & Software Related Questions
Product Manuals
Payments, Shipping, & Warranties
Payment & Financing
Shipping
Warranty
Create a Support Request
FAQs
The most commonly asked questions, answered here
Before You Buy
Is there a monthly fee or membership for Dr. Dish Basketball machines?
Will I have room for a Dr. Dish?
Can the Dr. Dish be used outdoors?
Does a Dr. Dish cover protect a machine from rain?
How do you operate the Dr. Dish Home when there's no screen?
Dr. Dish Home Player App Membership - All You Need to Know
Will my hoop fit the iC3?
Does Dr. Dish offer a military discount?
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Player App Membership
How do I invite or add members to my Dr. Dish Home Player App Membership?
How do I pause, reactivate, or cancel my Dr. Dish Home Player App Membership?
How do I activate my Dr. Dish Home Player App Membership?
How do I update my payment method for my Dr. Dish Home Player App Membership?
How do I change my Membership term length?
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Machine Related Questions
How do I use the 8ft Net Kit?
How do I raise the net on my Dr. Dish?
What size basketballs can I use with a Dr. Dish Shooting Machine?
Where do I find my product's serial number?
What power source does the Dr. Dish use?
Is there a Portable Battery and how does it work?
How do I customize my Dr. Dish Machine Password (Rebel and All-Star)?
How do I connect to my Dr. Dish Home through Bluetooth?
What is the best way to maintain my Dr. Dish?
How do I apply custom graphics to my Dr. Dish machine?
Is the netting too high on Dr. Dish machines?
How do I loosen the net on my IC3 if it appears too tight?
How do I tighten the net on my IC3 if it appears too loose?
How do I set a PIN or Passcode on your Dr. Dish?
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Feature & Software Related Questions
How can I use the Dr. Dish Player App?
How do I use the Dr. Dish Player App Digital Remote/Live Mode
What are Smart Drill Templates, and how do I Build a Drill?
How do I use Facility Leaderboards?
How do I connect my Dr. Dish machine to Wifi?
What is my Dr. Dish account password?
How do I use the Multiplayer feature on My Dr. Dish?
How do I use the 'Edit Your Court' Feature?
How do I update my Dr. Dish software?
How do I add a custom logo to the Dr. Dish CT+?
How do I enable a passcode on a Dr. Dish CT+?
How do I set goals with Dr. Dish machines?
How do I use the Me vs. Me Feature on Dr. Dish?
How do I access the Dr. Dish Training Library?
What is the Dr. Dish Leaderbord?
How do I see my stats and progression in the Dr. Dish Player App?
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